Citizens Advice North East Suffolk

We provide free, confidential, and impartial advice and campaign on big issues affecting people’s lives. Our goal is to find a way forward, whatever problems people face.

Our services are open to everyone, but for members of EEEGR who often find themselves working overseas, you can contact us wherever you are in the world securely by completing an online Advice Enquiry Form on our website, www.citizensadviceeastsuffolk.org.uk. We will respond by email and promptly provide you with advice on your options, at no charge and in complete confidence. You can even upload documents.

We have five offices across East Suffolk – Lowestoft, Beccles, Leiston, Woodbridge and Felixstowe.

And if you've got time on your hands with a long 28/28 rota, or if you're facing retirement and still want to feel valuable, we have volunteering opportunities in Lowestoft, Beccles, Leiston, Woodbridge and Felixstowe, where you can train to become an Adviser too.

If you've ever had an interest in law or simply want to help people, get back on track, this is a very rewarding opportunity.

And finally, if anyone feels inclined to raise money for us, that would be great! Nothing unsafe, of course. We are a charity and rely on funders and fundraising to be able to offer our free services right across the community to everyone who contacts us.

Getting the right advice when a problem first rears its head can be fundamental to stopping it escalating into something that affects more than the individual concerned. We want to make sure we're around for years to come to support everyone.

• Advice on money, benefit, housing or employment problems
• Advice if you feel you've been discriminated against because of your age, sex, disability, race, religion, etc
• Advice if you believe you've been a victim of a scam
• Advice if you've been misled by a dodgy ad, bought faulty goods or have a dispute with a utility company
• Advice when there's issues at home with your spouse, your children or elderly relatives, etc