Event Description
Introduction – The Power of Why
Root Cause Analysis (RCA) is about more than just solving problems — it’s about understanding them.
The well-known 5 Whys method is a simple yet powerful way to uncover underlying causes by repeatedly asking “why” until the root issue is revealed. However, while effective for straightforward problems, it can sometimes oversimplify complex situations or miss interrelated causes.
In this presentation, we’ll explore the strengths and limitations of the 5 Whys approach and show how more intelligent cause-and-effect logic can take RCA to the next level. Using the What Caused This RCA software, we can visualise causal relationships, capture multiple contributing factors, and create more accurate, data-driven insights — transforming the Power of Why into the Power of Understanding.
